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Our Store Policies

Things You Need to Know

Our Quality Promise
We strive to work with the best designers who offer quality products at affordable prices. We thoroughly inspect all items when we receive them, but sometimes we miss something. If you believe you've received a damaged or defective item, please do not hesitate to reach out to us via email (info.littlelous@gmail.com) so we can take care of it. We want you to love everything you purchase from us and we will work with you to make it right!

Return/ Exchange Policy
Effective 10/1/2021, returns are valid for store credit only. Refunds will not be issued. Returns and exchanges must be made within 14 days of you receiving your order. Customers are responsible for paying return shipping for any returned or exchanged items. 


Reservation/Hold Policy
Little Lou's Boutique is  no longer able to hold or reserve styles.

Shipping Policy
Online orders will be processed and shipped within 1-3 business days from date of purchase. All orders will be given a tracking number. Orders of $40+ will receive free shipping. Once the order has been received by the shipping provider, we are no longer responsible for the order. Issues with package location or delivery delays must be taken up with the shipping provider directly. Customers are responsible for paying for any return shipping for styles that are being returned or exchanged. Customers are also responsible for paying additional shipping if they provide an incorrect shipping address and their order is returned or undeliverable.